Data Privacy Policy

1. Information We Collect

We collect personal data only when it is voluntarily provided by the user, for example when you:

• Request information, quotations, or reservations

• Contact us via email, website forms, WhatsApp, or phone

• Use our services, website, social media, or third-party platforms

Types of data collected:

• Personal identification data: full name, nationality, passport or identity document

• Contact information: email address, phone number, physical address

• Travel information: dates, itineraries, accommodations, transportation details

• Payment information: only when required for reservations or advance payments

• Sensitive data: only when strictly necessary (e.g., medical conditions, travel authorization for minors), and always with explicit consent

• Non-personal data: cookies, IP address, browser type, website usage data

 

2. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Managing reservations, quotations, and travel logistics

• Communicating information related to itineraries, payments, changes, or cancellations

• Providing customer support before, during, and after your expedition

• Sending promotional or informational communications, only if authorized

• Complying with legal, tax, and regulatory obligations in Peru

• Improving our website, services, and user experience through analytics

 

3. Consent

By submitting your personal data through our website or communication channels, you expressly consent to its processing under this Policy. You may withdraw your consent at any time, without affecting the legality of data processing carried out prior to withdrawal.

 

4. Confidentiality and Security Measures

Amazon Explorer implements appropriate technical, organizational, and legal measures to protect personal data against unauthorized access, loss, alteration, or misuse.

• Access to data is limited to authorized personnel only

• Data shared with suppliers (lodging, transportation, guides) is strictly limited to what is necessary to deliver the service

• All third parties are subject to confidentiality obligations

 

5. Data Sharing with Third Parties

Amazon Explorer does not sell or rent personal data to third parties for marketing purposes.

Data may be shared only with:

• Service providers essential to fulfilling contracted services

• Government authorities, when legally required

 

6. Rights of the Data Subject

In accordance with Peruvian law, you have the right to:

• Access your personal data

• Request correction or updating of inaccurate data

• Request deletion when data is no longer necessary

• Withdraw consent for future processing

• Object to processing that affects your rights

To exercise these rights, contact us at:
📧 info@amazonexplorer.com

 

7. Data Retention

Personal data will be retained only for the time necessary to fulfill the stated purposes or comply with legal obligations. Once no longer required, data will be securely deleted or anonymized.

 

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences. Users may disable non-essential cookies through browser settings, although some functionalities may be affected.

 

9. Legal Registration and Verification

Amazon Explorer is a legally registered tourism operator in Peru.
You may verify our registration in the National Directory of Tourism Service Providers using our RUC: 20493333586, administered by the Ministry of Foreign Trade and Tourism (MINCETUR) and regional tourism authorities (DIRCETUR / GERCETUR).

 

10. Policy Updates

This Policy may be updated due to legal, technical, or operational changes. Any updates will be published on our website with the corresponding effective date.